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Support Engineer Posts | Microsoft Jobs


0 - 2 Years                Bangalore
Degree in CS, or equivalent                Not Specified
Due Date               

Keyskills : Reading and interpreting source code to resolve customer issues.

Job description :
Responsibilities
1.Supporting customers on phone and written correspondence regarding technical questions (break-fix and advisory in nature) and issues related to Microsoft Power BI technologies includes Power BI, PowerApps and MSFlow.
2.Scoping and documenting customer scenarios, potential causes and troubleshooting steps.
3.Analyze problems and develop solutions to meet customer needs; may involve writing code.
4.Actively share knowledge with other engineers and develop efficient customer solutions.
5.Effectively communicating with customers and stakeholders via, phone, email .
6.Assess self-knowledge and collaborate or escalate as needed.
7.Pro-actively work towards self-development and sharing knowledge.
8.Ensuring compliance with schedules; processes and MS policies and values.

Qualifications
1.Degree in CS, or equivalent in work experience
2.Hands-on experience in reading and interpreting source code to resolve customer issues
3.Experience with basic debugging
4.Experience in software development
5.Minimum of 2 years of relevant BI experience.
6.Knowledge of  latest versions of Microsoft® SQL Server.
7.Good understanding of Windows Operating System concepts and Data structure
8.Good understanding of .Net concept and how it works.
9.Two years of experience in working with data base applications(Web and Windows) connecting to SQL server database.
10.Two years of experience in working with SQL Server and drivers / providers
11.Experience with one or more of the following languages or technologies: VB, ASP, COM, Web Services, VB.Net, C#.Net, C/C++, ADO.Net, ASP.Net, Visual Studio/Visual Studio.Net
 
Additional Skills: Plus
1.Experience with IIS and Web Services and other interoperability knowledge
2.Knowledge and experience with ASP.Net
3.Knowledge of XML specifications (XML, XSD, XSLT, XQuery, etc.)
4.This description has been designed to indicate the general nature and minimum level of work performed by employees within this position.
5.The actual duties, responsibilities, and qualifications may vary based on assignment.



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